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F.A.Q. ~ Frequently Asked Questions

1. How much power do your sensors use?

  • All apollo sensors use 1amp or less, some of them 350-500mA.

2. What all can the MSR-2 LD2410B mmWave sensor go through?

  • It can reliably go through drywall and some other materials such as thin wood and some couches.

3. My MSR-2 is triggering and no one is there.

  • We have seen this happen before - please first try to restart your radar, then factory reset your radar, then try a factory firmware flash. We also see success with users re-seating their LD2410B mmWave sensor. Make sure your gates are tuned!

3. How do I reset my Wi-Fi?

  • Plug in your device then hold down the boot button for 10 seconds. The Wi-Fi credentials should be reset and it will broadcast its hotspot again.

4. My lux sensor doesn't seem to be working how do I fix it?

  • The default update_interval is 60 seconds which isnt great for automations revolving around measuring lux values. Please follow this short guide to edit the lux update_interval down to a more responsive 3-5seconds.

5. Do I need to push the "Clean" button for my Air-1 or setup an automation for it?

6. Can your sensors be used with OpenHAB?

  • Yes, please install this binding and then restart OpenHAB and our devices will show up to configure!

7. My CO2 values are way off from my other Apollo devices.

  • If your sensor is exposed to high levels of vibrations or too much airflow, the SCD40 CO2 sensor will have issues working properly. https://sensirion.com/products/catalog/SCD40